Privacy and data protection (GDPR)

We take your privacy seriously and are committed to protecting your personal data.

We collect and process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our full Privacy Notice explains how we use, store and protect your information and is available at reception or on request.

Analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Visitor Data

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Accessibility and equality 

We are committed to providing care in a way that is accessible and respectful to all patients.

If you require information in an alternative format or need assistance during your visit, please contact reception and we will do our best to support you.

Our Equality and Diversity Policy and Accessibility Information are available at the practice or on request.

Safeguarding 

We are committed to safeguarding children and vulnerable adults and have appropriate policies and procedures in place.

All staff receive safeguarding training relevant to their role.

Our full safeguarding policy is available in the practice or on request.

Infection prevention and control 

We follow strict infection prevention and control procedures to ensure the safety of our patients and staff.

Our policies meet national guidance and professional standards.

Further information about our infection control procedures is available at reception or on request.